FAQ

Can I collect from you?
Yes! We offer a same day click and collect service. Once you have received a collection confirmation email the order can then be collected from the address noted on the email.
I would love to stock your products! Do you offer a discount for this type of scheme?
Absolutely! We currently have a number of businesses that stock our products. The products are purchased at a discounted price and are then retailed at our website price therefore you make a profit on each sale.
Does the LashUp serum contain Prostaglandin?
We are so glad you have asked this question! No, our serum is Prostaglandin free. Making this product purely created with plant based and friendly ingredients. It also contains Biotin which has been scientifically proven to promote hair growth, thickness and overall condition.
One of the products I wish to purchase is sold out. How can I be notified when it returns back in stock?
Firstly we sincerely apologise that the product is out of stock. You can sign up via our subscription link as this will inform you of any stock that has returned or via the website you can click the “notify me” button which will add you to the waiting list.
Do you ship internationally?
Yes, we ship to many countries worldwide. Shipping costs and delivery times vary depending on the destination. Please check our shipping policy for more details.
What is your return policy?
We accept returns within 30 days of purchase. Products must be unused and in their original packaging. Please contact our customer service team to initiate a return.